About Us - Standards

Heading into a major home remodeling project, it is natural to be concerned about becoming involved in one of those 'Contractor Nightmare' stories that have become all too common. Red Level Renovations is structured around core processes and principles that ensure your home renovation experiences will be an joyable one.

Before construction begins Red Level will present a Final Contract which includes a detailed description of the work to be performed, final construction design drawings (if appropriate), final material selections, a construction schedule and a payment schedule. Once Red Level and the homeowner sign this document, these become the conditions of construction and only a change requested by the homeowner or severe undiscovered conditions can change them. The contract pricing structure can be either fixed or "cost plus". Fixed price contracts are used on smaller (usually under $350,000), more predictable projects, while a "cost plus" structure is more appopriate for projects that are larger and less predictable. We will talk to you about which structure makes the most sense for your project at our initial meetings.

Red Level Renovations hires only the most skilled and experienced craftsmen. We offer competitive pricing by managing jobs very efficiently and keeping overhead low, not by cutting corners on quality. You can expect that the workers who show up on your job site will be exceptional at their trades and will show a great amount of respect for you, your family and your home.

Once construction begins, you will receive the login information for you personal, secure website. Your site will contain an overview of the project, weekly status updates, the project finances and documents, and some resources (both local and online) to help you with your material selections. All of the information on the website is updated at the beginning of each week, and you will be notified when there are items that require your immediate attention.

Based on the nature and extent of the work, between 2 and 8 detailed walkthroughs will be scheduled during your project. These walkthroughs will involve a member of the Red Level management team and the homeowner, and are designed to ensure that all expectations are being met and that any changes that the homeowner may desire are identified as early as possible.

During all but the most intrusive of work, Red Level will make your home as livable and comfortable as possible. Your job site will be clean and non-smoking. Preparations for keeping your home livable will begin during our first meeting. You will know well in advance if a temporary relocation of your family or belongings is necessary and we will do everything we can to make sure those phases of the project are as short and painless as they possibly can be.